I first met Cheryl when I attended one of her training events near to the start of my sales career. She gave me many tips and processes that had a significant effect on my ability to support customers and bring them success. However, it was not just the “techniques” that she provided to me that made such an impression – it was also the way in which she delivered them. She took a real interest in our business and wanted to know about our challenges so that she could offer great, practical and timely advice – not just in how to work with customers but also in how to manage my own life to reduce stress and so perform at the highest possible level.
I always think of your unbounded energy and your customer focused passion. Your teachings continue to influence my thinking 20 years on. Stay well!
I was first introduced to Cheryl in 2017 whilst on a McQuaig training course in Dongguan China, I was overwhelmed by the training style, level of detail and enthusiasm for the course, which invariably made the recommendation to sign up for a course of coaching sessions a no brainer. As an aspiring General Manager, new to the role, Cheryl was just the right person to assist me with my self-development. Since that first encounter, I have been through a wide range of experiences, emotions, learning moments ,eureka moments, reality checks, detailed guidance, tough love, you name it, Cheryl has been there to support me and keep me honest to myself and my colleagues.
“Wow” is how I start my description of Cheryl! I met Cheryl in the early 2000’s while I was working as a Program Manager at Celestica. in 2003, I was in my 2nd training program with Cheryl, “Designing the Customer Experience”. It was a program I had to take twice as on the first or second day my wife called and I had to rush to the hospital in all kinds of excitement as she had gone into labour for the birth of our first child. This was memorable and in typical Cheryl fashion she was very interested and followed up regularly.