Cheryl will go to all lengths to coach customers while low-tech vacationing
She understands the difference between teaching and learning. Reflect back to your experiences in school. You had many teachers but from how many did you really learn things that fundamentally changed how you acted for all time going forward? Teaching is a process of broadcasting information and hoping it is retained long enough to be regurgitated on a test. Learning happens when you effect the behaviors of individuals and the culture of groups. Cheryl doesn’t teach, she provides a learning experience.
(Retired) Director, Engineering TE Automotive