Unstoppable Coach
Cheryl will go to all lengths to coach customers while low-tech vacationing
Commitment Cycle Backbone of Accountability
Rules of Engagement enable customers to perceive service providers as trustworthy and easy to do business with.
Customer Appreciation Event
“Customers for Keeps” the theme of this event honouring customers
Keep Your Customers’ Presence Visible Throughout Your Organization
Every corporate decision needs to include your customers’ perspectives. Anticipate what would they think and what would they say.