Unstoppable Coach
Cheryl will go to all lengths to coach customers while low-tech vacationing
“Getting to Commitment” sales training
Align with the customer buying process…not your selling process! Shift from pitching to questioning to get their interest.
Environmental Fashion Show Judging
Employee engagement produces creativity for world concern in Dongguan, China.
Commitment Cycle Backbone of Accountability
Rules of Engagement enable customers to perceive service providers as trustworthy and easy to do business with.
Customer Appreciation Event
“Customers for Keeps” the theme of this event honouring customers
Keep Your Customers’ Presence Visible Throughout Your Organization
Every corporate decision needs to include your customers’ perspectives. Anticipate what would they think and what would they say.
Shop Floor Converts to Training Room
“Who Needs Customers? We Do!” graduating class in Penang, Malaysia.
Create an Extraordinary Customer Experience
“Satisfaction” is not enough! It’s totally forgettable and 90% of satisfied customers are willing to look elsewhere.
Sales Training Produces Profit and Joy
Shift from being seen as a “vending machine” to a solution provider.
Listening or Waiting to Speak?
Listening takes work! 90% of sales force talks 3 times as much during sales conversations compared to top sales performers.